Account deletion

You can request permanent deletion of a WhoCan Buyer account or a WhoCan Seller account. Buyer and Seller are separate apps. If you use both, delete each account or say so in your email.

WhoCan Buyer app

Use these steps in the Buyer app, which people use to find services, post favors, and shop the marketplace.

1. Open the WhoCan Buyer app, or sign in on this website.
2. Go to Profile → Security (or Account settings).
3. Choose Delete account and follow the confirmation steps.

Buyer app on the App Store · Buyer app on Google Play

WhoCan Seller app

Use these steps in the Seller app, which people use to offer services and manage jobs.

1. Open the WhoCan Seller app.
2. Go to Profile → Settings.
3. Choose Delete account and follow the confirmation steps.

Seller app on the App Store · Seller app on Google Play

Request by email

If you cannot open the app, email contactus@whocan-app.com with the subject line "Account deletion request". Include the email or phone number on the account, and say whether the request is for the Buyer app, the Seller app, or both.

What we delete

After we confirm the request is yours, we permanently delete or anonymize the profile data for that account. For a Buyer account that includes your buyer profile. For a Seller account that includes your seller profile and the services you listed. Some records may be kept when the law requires it, including records needed for disputes, payments, or regulatory compliance.

Bookings, marketplace listings, and messages tied to the account are handled according to our Privacy Policy.

For full terms of use, see our Terms & Conditions.